Frequently Asked Questions

Everything you need to know about your Vella Bioscience order.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.

Do you offer international shipping?

Yes, Vella Bioscience ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

How do I ensure I choose the right size?

Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.